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We're here to answer any questions you may have about our cleaning services. Reach out to us and we'll respond as soon as we can.

Contact Information

Address

Kurt huber str.3, 28329,Bremen.

Business Hours

  • Monday - Friday: 8:00 AM - 6:00 PM
  • 24hr online Services

Frequently Asked Questions

Find answers to common questions about our cleaning services

How quickly do you respond to inquiries?

We pride ourselves on our quick response time. Most inquiries receive a response within 5 mins during business hours. For messages received after hours, we respond first thing the next business day.

Do you bring your own cleaning supplies?

Yes, we bring all necessary cleaning supplies and equipment. We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. If you have specific products you'd like us to use, we're happy to accommodate your request.

Are your cleaners background-checked?

Absolutely. All our cleaning professionals undergo thorough background checks and screening before joining our team. We also provide comprehensive training to ensure they meet our high standards of service and professionalism.

What is your cancellation policy?

We understand that schedules can change. You can cancel or reschedule your appointment without any penalty up to 24 hours before your scheduled cleaning. Cancellations with less than 24 hours' notice may incur a fee.

Do you offer satisfaction guarantees?

Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with our service, please let us know within 24 hours and we'll return to re-clean the areas of concern at no additional cost.

Ready for a Spotless Space?

Book your cleaning service today and experience the Keela difference

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